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  • Winnipeg

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    360 Main Street
    Winnipeg, MB R3C 4G1

    P: 1 (204) 957-0050

    F: 1 (204) 957-0840

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  • Regina

    1500 Hill Centre I
    1874 Scarth Street
    Regina, SK S4P 4E9

    P: 1 (306) 347-8000

    F: 1 (306) 352-5250

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  • Saskatoon

    Suite 1201 – 409 3rd Avenue S
    Saskatoon, SK S7K 5R5

    P: 1 (306) 975-7100

    F: 1 (306) 975-7145

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  • Calgary

    2100 Livingston Place
    222 3rd Avenue SW
    Calgary, AB T2P 0B4

    P: 1 (403) 693-4300

    F: 1 (403) 508-4349

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  • Edmonton

    Suite 2200
    10235 – 101st Street
    Edmonton, AB T5J 3G1

    P: 1 (780) 969-3500

    F: 1 (780) 969-3549

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  • Vancouver

    Suite 2600
    1066 West Hastings Street
    Vancouver, BC V6E 3X1

    P: 1 (604) 682-7737

    F: 1 (604) 682-7131

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Information Technology (IT)

The MLT Aikins information technology team helps you get the most out of your IT solutions and suppliers. We focus on creating win-win business relationships using our extensive industry and legal experience.

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Our lawyers understand the unique interaction of information technology and the law. Many have educational and professional backgrounds in the IT industry and all have experience with IT contracting for entities of all shapes and sizes, including clients in Health Care, Credit Unions and Co-operatives and Mining & Natural Resources. We stay involved in the IT community and regularly post about new developments on our Technology Adviser Insights.

Our approach to IT contracting is informed by our understanding of the business environment. We aim to create lasting, successful relationships between your organization and your IT service providers. Our contract negotiations focus on:

  • Managing the business service levels (i.e. user and customer satisfaction) not managing every IT service level
  • Negotiating an agreement that can be managed by both the customer and the suppliers with the need for contract management teams on both sides
  • Good service governance and relations, with emphasis on multi-vendor environments
  • Creating flexible arrangements that allow for growth and technology changes that protect your organization from price gouging

We have experience with all aspects of information technology service procurement and contracting, including:

  • Licensing agreements
  • Software development and implementation agreements
  • Software maintenance and support agreements
  • Hardware purchase and maintenance agreements
  • Service bureau and data centre agreements
  • Marketing and distribution agreements
  • Project reviews and rescues
  • E-commerce initiatives

Your organization is facing risk from cybersecurity threats on a daily basis and you must react quickly if a security incident or data breach occurs. We can help assess and prepare in advance for these kinds of risks, and work with you to respond when an incident occurs:

  • Cybersecurity Assessment Services
  • Cybersecurity Incident Response Services
  • Counsel to Federated Co-operatives Ltd. in the negotiation and documentation of a major IT outsourcing services agreement.
  • Mining Company IT Outsourcing: Lead counsel for a mining company for a large and complex SAP implementation.
  • Complex Public Sector IT Procurement Project: Lead counsel for a complex multi-vendor IT outsourcing arrangement for a key public registry in Saskatchewan including assistance with procurement, contracting, ongoing governance, and vendor management.
  • Acting for a Saskatchewan Crown Corporation in respect of a customer information system (CIS) implementation project and subsequent ongoing application management, infrastructure support and disaster recovery services.
  • Counsel for a Saskatchewan Treasury Board Crown Corporation in the negotiation and drafting of a complex design, build and construction and long-term colocation services arrangement.
  • Outside counsel to SaskEnergy Incorporated in the negotiation and implementation of its Enterprise Content Management (ECM) Solution.
  • Ongoing adviser to Credit Union Electronic Account Management Services Association (CEAMS) in connection with its acquisition, licensing and implementation of electronic on-line account management, financial services and financial support services systems and software for use by CEAMS’s member credit unions.
Key Contact

Kristal Allen

Partner

P: (403) 693-4312

F: (403) 508-4349

Office:Calgary

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Key Contact

Randy Brunet, Q.C.

Partner

P: (306) 347-8415

F: (306) 352-5250

Office:Regina

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Key Contact

David Carrick

Partner

P: (204) 957-4647

F: (204) 957-4226

Office:Winnipeg

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Key Contact

Nathan Schissel

Partner

P: (306) 347-8476

F: (306) 352-5250

Office:Regina

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Scott Davidson

Partner

P: (403) 693-4308

F: (403) 508-4349

Office:Calgary

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Danielle Graff

Partner

P: (306) 347-8410

F: (306) 352-5250

Office:Regina

Send an Email

Jonathan Troyer

Partner

P: (403) 693-4320

F: (403) 508-4349

Office:Calgary

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  • Kristal Allen & Randy Brunet Present on Cybersecurity at BC Aware Day
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